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As consultants, we are more carpenters than builders, more entrepreneurs than managers. Instead of ready-made modules that we put in place, we start from the customer's unique situation and create a solution that is "site built". Our toolkit consists of relevant models, frameworks* and methods that we know to use in the best way. We know the craft. We focus on what we will achieve together and choose the options that are best suited for the purpose. The tool or method itself should never be in focus. It is the actual change in culture, attitude and way of working, as well as the ability to develop the business itself, that counts.
Our mission is to create a value-creating IT delivery that is both agile and stable. Success requires a good collaboration between IT and its, often internal, customers and suppliers.
*SAFe®, DevOps, ITIL®, Scrum® etc.
One of our overarching goals is for our customers to feel taken care of and helped. This is reflected in the feedback we receive from our customers.
We identify more with words such as "competent and trusting" than "sharp and hungry".
Our values are our habits. We respond to people, customers, each other and our work through these. At Olingo, we are helpful and supportive. We believe that feedback, both to give and receive, is an important building block in developing as a person.
Our genuine and committed work has yielded results that we are proud of. We work with a satisfied customer guarantee and our customers come back year after year. In December 2019, we measured the following figures:
Customer satisfaction consultation (4.83 out of 5)
Customer satisfaction rate (4.78 of 5)
We are organizational and business developers with expertise in areas such as agile methods, IT Service Management and IT governance. We help our customers to do the right things, in the right way and with a clear focus on business value and customer benefit.
We work in two areas, a consultant area and a training area. Those two together provide a good balance. The balance between the expert support we provide and the ability to build internal competency among our customers. It also provides a good balance for our consultants who get the chance to unwind pedagogy and theory with practical application.
Typical challenges among our customers:
We start from our Seven Good Habits. These habits are not self-made, but are based on the book of the same name written by Stephen Covey. Since Olingo was founded in 2008, we have had these as a starting point and we want them to permeate everything we do.
Whether you are a customer, partner or employee, you will be met by people who work and live from the same approach without being steeped in the same form.
In order for Olingo's habits not to become a desktop product, we build our habits into all the company's processes and activities. This means that they live in our recruitment process, staff manual, in our internal trainings, job descriptions and so on. Our habits should be a matter of course, and something that olingo employees take pride in.
In this film, Leo Edin sits down with Fredrik Hultén, one of the founders of Olingo, to talk about the book that underpins the way we work and act.
The name Olingo we borrowed from the sympathetic animal of the same name. Partly because we like the name, but also because the olingo animal's properties are well in line with ours. Olingon lives high up in the canopy in Central America and is smooth and flexible, has good overview, good listening skills and is good at working together.
For us at Olingo, it is important to somehow contribute to a better world. Every year we allocate part of the company's profits to charitable causes. We are sponsors of the Swedish Childhood Cancer Fund and the Swedish Society for Nature Conservation.
Kungsgatan 62
111 22 Stockholm
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